Hotel Granja Brasil Resort Petropolis , Itaipava

While the hotel has an excellent location and friendly staff, my experience was marred by the poorly maintained facilities which were often out of service. The room had a horrible sewer smell, and despite the beautiful view, it was hard to enjoy my stay with these issues. Overall, it feels like the owners need to invest more in the amenities to match the price.

I had mixed feelings about my stay at this spa resort. While the staff were excellent and attentive, the facilities left much to be desired, which really impacted my experience. The beautiful views from my room were overshadowed by a terrible sewer smell, and many amenities were out of order. It's a shame because I anticipated a relaxing week, and that just didn’t happen.

The hotel's location is fantastic, and the staff is exceptional, which makes it a real shame that the facilities are so lacking. Our stay was marred by issues like a malfunctioning pool and jacuzzi, and frequent repairs that left us without access to the sauna and gym for a good chunk of our week. The room offered a great view, but a horrible sewer smell really put a damper on things, especially since nothing was done about it despite multiple complaints.

I had a mixed experience at the hotel. The location was fantastic with great views, and the staff was truly excellent in their service. However, the facilities left much to be desired, especially considering our intent to relax at the spa. The pool and jacuzzi were out of service during our stay, and the sauna and gym had multiple issues. Plus, our room had an unpleasant sewer smell that persisted throughout our visit. It's disappointing when a place that promotes itself as a resort spa fails on so many fronts.

I had a mixed experience at the hotel. On one hand, the location is fantastic, and the staff were great throughout my stay. However, the facilities were quite disappointing, with multiple issues that really should have been addressed. The room itself had a horrible odor, which made my stay less than ideal. It's a shame because the hotel could be so much better if the owners invested more in maintenance and transparency.